Research & Consultancy

With a pool of experienced researchers and professional expertise developed over the years, the BRTC is ready to serve the local and nearby regions by providing high quality contracted business research and consulting services.   Our areas of services include:

  • macroeconomic analyses
  • financial and economic feasibility studies
  • industrial and market analyses
  • consumer and market surveys
  • information system designs
  • organizational learning
  • human resources policies
  • system building
  • total quality management system building

Featured Practices

Due to the confidentiality of certain projects, only few featured projects will be listed here.  For more information, please contact us.

  • Municipal Affairs Bureau (Instituto para os Assuntos Municipais (IAM))
    • Citizen Satisfaction Survey (since 2005, long-term cooperative project)
  • TASK Strategic Ltd.
    • General Customers Survey (since 2007, long-term cooperative project)
  • Public Security Police Force (Corpo de Polícia de Segurança Pública (CPSP))
    • Overall Satisfaction Survey (since 2011, long-term cooperative project)
  • BNU Macau
    • Call Center Service Quality Investigation
    • Service Quality Investigation for General Counter Service of BNU: Through an initial Mystery Shopper Method
  • Conselho para o Desenvolvimento Económico
    • Human Resources Survey and Analysis on Specific industry – MICE
  • Transport Bureau (Direcção dos Serviços para os Assuntos de Tráfego (DSAT))
    • Opportunity and Challenge for the Development of Macau Logistics Industry
  • Finance Bureau of Hengqin District
    • Corporate Income Tax Deduction Index (Tourism) for Hengqin District
  • Galaxy Entertainment Group Foundation (GEG Foundation)
    • Young Entrepreneurs Aid Scheme
  • Instituto de Acção Social (IAS)
    • Consultancy for Subsidized Employment Development Scheme for the Disabled – 2nd Phase
  • Macau Cement Manufacturing Co. Ltd.
    • Feasibility Analysis on Logistics Business Development for MCM
  • MGM China Holdings Limited
    • Survey on Employees’ Attitudes toward Smoking Lounges in Six Casino Operators
  • OCBC Wing Hang (previous as Banco Weng Hang S.A.)
    • Investment Behavior of Millionaires in Macau